Terms of Service

Welcome to EzCure Solutions ("EzCure," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, content, and services. By using our site or engaging our revenue cycle management services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Acceptance of Terms

By accessing or using our website at www.ezcuresolutions.com and any subdomains, and by engaging our RCM services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy. These Terms apply to all visitors, users, clients, and others who access the site or use our services.

2. Use of Website

You may use our website for lawful purposes only. You agree not to:

• Use the site in any way that violates any applicable federal, state, local, or international law or regulation.
• Attempt to gain unauthorized access to any part of the site, including our servers, databases, or user accounts.
• Transmit any viruses, malware, or other harmful code that could disrupt the site's functionality.
• Scrape, copy, or reproduce any content from the site without our prior written consent.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.

We reserve the right to terminate or suspend your access to the site at our sole discretion, without notice, for any violation of these Terms.

3. Service Agreements

Engagement for our medical billing, credentialing, denial management, or other RCM services is governed by a separate Service Agreement or Master Services Agreement (MSA) signed by both parties. These Terms do not override or modify any terms contained in a formal contract between EzCure Solutions and your practice.

Key elements of our service agreements typically include:

• Scope of Services: Specific billing, credentialing, or denial management services to be provided.
• Fees and Payment Terms: Fee structure (percentage of collections or fixed fee) and payment schedule.
• HIPAA Compliance: Business Associate Agreement (BAA) and data protection obligations.
• Performance Metrics: KPIs such as clean claim rate, days in A/R, and denial recovery targets.
• Term and Termination: Duration of the agreement and conditions for early termination.

Please contact us at a.kazmi@ezcuresolutions.com to request a sample Service Agreement.

4. Intellectual Property Rights

All content, materials, and resources on this website – including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software – are the property of EzCure Solutions or our content suppliers and are protected by United States and international copyright, trademark, and other intellectual property laws.

You may not:

• Republish, reproduce, duplicate, copy, or distribute any content from our site without our prior written consent.
• Modify, adapt, or create derivative works from any content on our site.
• Use any of our trademarks, service marks, or logos without our express permission.

You are granted a limited, non‑exclusive, non‑transferable license to access and view the content on our site for your personal, informational, and non‑commercial use, provided that you do not remove any copyright or other proprietary notices.

5. Limitation of Liability

To the fullest extent permitted by applicable law, EzCure Solutions and our officers, directors, employees, agents, and affiliates shall not be liable for any:

• Indirect, incidental, or consequential damages: Including but not limited to lost profits, lost revenue, lost data, or business interruption, arising from your use of our website or services.
• Errors or omissions: We strive for accuracy, but we cannot guarantee that all information on our site is error‑free or complete.
• Third‑party actions: We are not responsible for the acts or omissions of third‑party payers, vendors, or service providers.
• Service interruptions: We do not guarantee that our site will be available at all times or free from technical issues.

In no event shall our total liability to you for all claims arising out of or relating to these Terms or your use of our site or services exceed the total amount paid by you to us for the services in the twelve (12) months preceding the claim. This limitation applies regardless of the legal theory under which the claim arises.

6. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding:

• The accuracy, reliability, or completeness of any information on our site.
• The merchantability, fitness for a particular purpose, or non‑infringement of our services.
• That our services will meet your specific revenue cycle needs or expectations.
• That our site or services will be uninterrupted, secure, or error‑free.

We do not provide legal, financial, or accounting advice. You should consult with your own professional advisors for guidance specific to your practice.

7. Indemnification

You agree to defend, indemnify, and hold harmless EzCure Solutions and our officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of our website or services.
• Your violation of these Terms or any applicable law or regulation.
• Your infringement of any third‑party rights, including intellectual property or privacy rights.
• Any content you submit to us through our website or contact forms.

8. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or your use of our website or services shall be resolved through:

• Informal Negotiation: The parties shall first attempt to resolve any dispute through informal negotiations for a period of thirty (30) days.
• Binding Arbitration: If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall take place in the State of Florida, and the decision of the arbitrator shall be final and binding.
• Exceptions: Either party may seek injunctive or equitable relief from a court of competent jurisdiction to protect its intellectual property or confidential information.

9. Confidentiality and Data Protection

We are committed to protecting the confidentiality of your practice data and patient information. Our obligations regarding Protected Health Information (PHI) are governed by:

• HIPAA: We comply with all HIPAA Privacy, Security, and Breach Notification Rules.
• Business Associate Agreement (BAA): We sign a BAA with every client, defining our obligations for handling PHI.
• Data Security: We implement encryption, access controls, and regular security audits to protect your data.

For more information, see our Privacy Policy and HIPAA Compliance pages.

10. Third‑Party Links and Resources

Our website may contain links to third‑party websites, tools, or resources that are not owned or controlled by EzCure Solutions. We do not endorse, guarantee, or assume responsibility for:

• The accuracy, completeness, or usefulness of any third‑party content.
• The privacy practices or terms of use of any third‑party sites.
• The availability or functionality of any third‑party resources.

You access third‑party links at your own risk, and we encourage you to review their terms and privacy policies before engaging with them.

11. Modifications to Terms

We reserve the right to update, modify, or replace these Terms at any time. Any changes will be posted on this page with the updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

12. Termination

We may terminate or suspend your access to our website or services immediately, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms or any other applicable policies.
• Fraudulent, unlawful, or harmful conduct.
• Non‑payment of fees under a Service Agreement.

Upon termination, all provisions of these Terms that should reasonably survive termination shall remain in effect, including intellectual property rights, warranty disclaimers, limitation of liability, and governing law.

13. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced by a valid provision that most closely reflects the original intent.

14. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and any signed Service Agreement, constitute the entire agreement between you and EzCure Solutions regarding your use of our website and services. They supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.

15. Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us:

These Terms of Service are effective as of January 1, 2026 and supersede all prior versions.