Privacy Policy

At EzCure Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our revenue cycle management services. We are committed to protecting the confidentiality of your practice data and patient information in compliance with applicable US privacy laws, including HIPAA.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Your name, email address, practice name, phone number, and any other information you provide when you contact us, request a quote, or subscribe to our content.
• Practice Information: Specialty, practice size, payer mix, and revenue cycle data that you share during consultations or audits.
• Technical Information: IP address, browser type, device information, and website usage data collected through cookies and analytics tools (see our Cookie Policy).
• Protected Health Information (PHI): When we engage in a Business Associate Agreement (BAA) with your practice, we may receive PHI solely for the purpose of providing billing and credentialing services. We treat all PHI in strict compliance with HIPAA.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our RCM services, including medical billing, credentialing, denial management, and analytics.
• To respond to your inquiries, schedule consultations, and deliver your free revenue audit reports.
• To send you relevant updates, industry insights, and promotional content (you may opt out at any time).
• To comply with legal and regulatory obligations, including HIPAA, and to protect the rights and safety of our users and the public.
• To analyze website usage and improve your experience on our site.

3. Data Security and Protection

We implement a comprehensive set of administrative, physical, and technical safeguards to protect your data:

• Encryption: All data transmitted to and from our systems is encrypted using industry‑standard SSL/TLS protocols.
• Access Controls: Role‑based access controls ensure that only authorized personnel have access to your data.
• Regular Audits: We conduct regular security assessments and vulnerability scans to identify and address potential risks.
• Data Minimization: We collect only the information necessary to provide our services and retain it only as long as needed.
• HIPAA Compliance: All PHI is handled in accordance with HIPAA Privacy, Security, and Breach Notification Rules.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third‑party vendors who assist us in operating our website, delivering our services, or managing our communications. These vendors are bound by strict confidentiality agreements.
• Legal Compliance: When required by law, subpoena, or court order, or to protect the rights and safety of EzCure Solutions, our clients, or others.
• With Your Consent: When we have your explicit consent to share your information for a specific purpose.

Any PHI shared with our service providers is governed by a Business Associate Agreement (BAA) that ensures HIPAA compliance.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to legal and regulatory retention requirements.
• Opt‑Out: You may unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
• Cookie Preferences: You can control or delete cookies through your browser settings.

To exercise any of these rights, please email us at a.kazmi@ezcuresolutions.com.

6. HIPAA Compliance and Business Associate Agreement

EzCure Solutions is fully committed to protecting patient health information. We are proud to be a HIPAA‑compliant organization and adhere to the following principles:

• We sign a Business Associate Agreement (BAA) with every client that engages us for billing, credentialing, or other RCM services.
• We limit the use and disclosure of PHI to what is necessary to perform our contracted services.
• We promptly report any security incidents or breaches to our clients as required by law.
• We provide training to all employees on HIPAA compliance and data privacy.

For more information, see our HIPAA Compliance page.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. For PHI, we retain records in accordance with HIPAA retention requirements and applicable state laws.

8. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. The latest version will always be posted on this page with the effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

11. State‑Specific Privacy Rights

Residents of certain US states, including California (CCPA/CPRA), Virginia (VCDPA), Colorado (CPA), and Connecticut (CTDPA), may have additional privacy rights under applicable state laws. These rights may include the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information (which we do not engage in).

To exercise any of these rights, please contact us at a.kazmi@ezcuresolutions.com. We will verify your identity and respond within the timeframe required by law.

12. International Data Transfers

Our website and services are hosted in the United States. If you are accessing our site from outside the US, please be aware that your information may be transferred to, stored, and processed in the US, where data protection laws may differ from those in your jurisdiction. By using our site and services, you consent to this transfer.

This Privacy Policy is effective as of January 1, 2026 and supersedes all prior versions.